Resources for teams running BrandWatch like an operating system
Use BrandWatch resources the way an operating team would: release notes for change awareness, guides for implementation, and support for structured case handling.
Choose the right resource
Each path serves a different operational need. Start with guides for setup, changelog for what shipped, and support when a case needs response.
Operator resources
Product-facing education and support paths built around documented workflows.
Release notes
Shipping updatesTrack changes to scans, automations, dashboards, and reliability before they affect the operating loop.
Guides and playbooks
ImplementationStructured documentation for setup, competitor review, reporting, and recurring brand workflows.
Support runbooks
Case handlingUse documented help paths with clear escalation when the product or data needs intervention.
Executive briefs
Operating reviewTranslate weekly product signals into a concise decision layer for owners and operating teams.
Release notes
Shipping updates
See what changed across scans, automations, advisor workflows, and product reliability before it affects your operating cadence.
View changelog→Guides and playbooks
Implementation resources
Use structured guides to set up scans, define monitors, review competitor pressure, and standardize brand operating loops.
Browse guides→Support center
Documented case handling
Route questions through support topics, reference material, and clear escalation paths when a brand or workspace needs help.
Open support→Choose your next path
The fastest way to get value is to move into the right workflow rather than hunt for an informal answer.
Open docs →Start with the docs if you are structuring brands, scans, and monitor coverage for the first time.
Use guides when the team needs concrete steps for competitor review, reporting loops, or SEO operations.
Review the changelog to understand what shipped and how the product surface has evolved.
Open the support center or contact the team directly when a workflow needs help beyond documentation.
Stay close to the roadmap
Get product updates, rollout notes, and new operator resources in your inbox.